Delivery Information

Our Delivery Partners 

DPD 

Our main delivery partner is DPD. As we’re delivering fresh meat, we can only utilise their Next Day service. This means it is collected from us at 3 pm and delivered to you the very next day. 
 
DPD have invested heavily in their infrastructure and technology. For this reason, they can provide an unrivalled level of service for our customers. 

Not only that but they are dedicated to reducing their carbon emission by implementing electric vehicles. 

Next Day Delivery 

Our Next Day Delivery Service is available all Weekdays from Monday to Thursday. 

The cut of time is 10am Thursday of every week. Orders placed after the cut off time will be scheduled for the following week. 

We do not offer weekend deliveries. 

For more information about our "Delivery Service" please refer to the FAQ Page. 

Delivery Areas 

From Nourfoods. 

When you order with us, we like to keep you updated with your order progress. Once your order is placed, we’ll send you an order confirmation. Here you can check all your order details and ensure your shipping information is correct. Then, the day before your order is due for delivery, we’ll generate your shipping label and send your details to DPD. You will be notified by DPD on the day of delivery. Please make sure there is someone at the said address on time of delivery. 

Delivery Problems 

If you’re experiencing any difficulty with your order or things just don’t seem right with DPD, we recommend tracking your parcel first ( https://dpd.ie/ ) And then contacting DPD. 

You can find your tracking number on your dispatch email or DPD notifications. Be sure to check any junk folders. You can also find it within my profile (https://shamrockcasings.com/en/accountpage:) Open the link or ‘View’ link next to the relevant order. 

When you call from the number provided during checkout at Nourfoods.com you will get an automated update on your parcel. We recommend contacting DPD and not our customer service team if you have a DPD issue.